To my fellow CEOs: I know that we are all busy trying to navigate these uncharted waters to keep our businesses afloat, but there is something that is equally important but often overlooked when operating your business in the midst of a crisis: company culture.

When the time came for a swift change in workplace operations, how did your leadership and employees react? If the answer is poorly, with conflict, or with opposition, then you better take time to look in the mirror and realize YOU were the problem.