Wells Fargo’s Poison Incentive Pill

Oddly enough, the last time I wrote about how poisonous individual incentives can be, I used Wells Fargo as one of my examples. Wells Fargo hit the news again this week – this time for fudging the numbers and defrauding...

My Reflections on the WorldSafe Summit

I just got back from the inaugural WorldSafe Summit/Training For Global Safety. It was an amazing several days with an attendance of over 150 people including leaders in the world of safety. The primary lesson I learned was this: There...

United Airlines Toxic Culture Strikes Again

Once again, United Airlines has demonstrated its toxic culture when it recently forced a mom to hold her toddler for an entire flight. Never mind that the mom had purchased a seat for the toddler. Never mind that the toddler...

Stephen Colbert’s Disease

Stephen Colbert unleashed an avalanche of homophobic insults against Donald Trump Monday night. Even for a late night comedian (read: not to be taken seriously) this was taken very seriously from the left and the right. And generally, they did...

Leadership Lessons From Bill O’Reilly

I worked at Allen-Bradley (now Rockwell Automation) for 13 years and studied under the masters of leadership. The founder, Harry Bradley was legendary for his forward thinking leadership practices. Moreover, he instilled his leadership philosophy in the very fabric of...

United Airlines Lives In Values Fantasy-Land

By now everyone knows what United Airlines did this week. But most people don’t know why. Oh sure, the media is doing puff pieces on algorithms and over-booking, but the real reason is plain and simple. United’s CEO lives in...

The Grinch That Stole The Christmas Sale

The other day I was shopping at a large retailer for a Christmas gift for my wife. My daughter and I talked to one sales associate briefly and she showed us an item that we were interested in purchasing. We...

Is Your Company the Next Blockbuster?

Not a blockbuster hit. Rather, Blockbuster, the company that owned the video rental market until it was upended by an innovative competitor, Netflix. One thing is for certain: If your company isn’t innovating, all of its products or services eventually...

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