Whenever my social media people want me to write a blog post, I only have to look to the latest airline blunders for content.

This time the content comes courtesy of American Airlines. You would think these days the airlines would be falling all over themselves to regain the premium, profit paying customers in first class and in business class on international flights…….

https://www.linkedin.com/pulse/airlines-gift-keeps-giving-steven-l-blue/